UBS Financial Services Business ProjektleiterIn Client Advisor Channels / CRM, 80-100% in Zürich, Switzerland
Are you digital?
Would you like a new challenge in an innovative & challenging environment?
We are looking for someone like you to help us enhance our digital capabilities for clients and client advisors. Our Channels (e.g., e-banking, mobile banking, Client Advisor portal) and underlying capabilities (e.g., Client Relationship Management, Profiling, Sales) are continuously being further digitized and improved. To cope with increasing demand, the team will be expanded with qualified new business project managers.
In this role, you will be leading business projects from business idea to rollout. Key activities include:
Recognize opportunities to enhance today's Client- and Advisor Experience across digital touchpoints and drive concrete implementation projects
Analyze and shape complex front-to-back business processes to improve the user experience of end clients, internal client advisors and marketing employees
Project leadership through all phases from business idea to rollout: writing of business cases and business requirements, communication and training material, organization and execution of testing activities from the user point of view, roll-out planning and execution
Sounding and consolidation of business requirements with various stakeholders in marketing, front-office, legal, compliance, risk and IT
Business Solution Ownership for specific applications: defining the strategic solution roadmap and the required capabilities and aligning with IT solution manager and key business stakeholders, as well as negotiation of adequate budget to fulfill solution roadmap and/or project goals
Preparation of technical implementation and testing in close collaboration with IT organization
What we offer:
Together. That’s how we do things. We offer people around the world a supportive, challenging and diverse working environment. We value your passion and commitment, and reward your performance.
Take the next step:
Are you truly collaborative? Succeeding at UBS means respecting, understanding and trusting colleagues and clients. Challenging others and being challenged in return. Being passionate about what you do. Driving yourself forward, always wanting to do things the right way. Does that sound like you? Then you have the right stuff to join us. Apply now.
UBS HR Recruiting Switzerland
Disclaimer / Policy Statements:
UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
The role is embedded in UBS’ strong Multichannel & Digitization Team, working out of Zurich. Within the team your specific focus will be on projects in the area of Core Banking - Client Relationship Management / Client Advisor Channels for a strategic program within the Financing area (Mortgages, Lending etc.)
Your experience and skills:
You are expected to have:
a university degree with banking/finance or technical background
strong banking business/process understanding, preferably in Retail Banking
previous experience in project management in banking environment and strong affinity with digitization and advisory solutions
strong analytical and conceptual skills
very good skills in MS Office (particularly PowerPoint)
You are expected to be:
well versed in communicating and interacting with various stakeholders to successfully lead solutioning processes with stakeholder groups
highly engaged and able to prioritize own workload on a daily basis and work under pressure
excellent in written and spoken German & English
Expert advice. Wealth management. Investment banking. Asset management. Retail banking in Switzerland. And all the support functions. That's what we do. And we do it for private and institutional clients as well as corporations around the world.
We are about 60,000 employees in all major financial centers, in almost 900 offices and more than 50 countries. Do you want to be one of us?
Job Reference #: 156915BR
Business Divisions: Personal & Corporate Banking
Title: Business ProjektleiterIn Client Advisor Channels / CRM, 80-100%
Job Type: Full Time, Part Time
Country / State: Switzerland - Zürich
Function Category: Process, project and program management