UBS Financial Services Business ProjektleiterIn Client Advisor Channels, 80-100% in Zürich, Switzerland

Your role:

Are you digital?

Would you like a new challenge in an innovative & challenging environment?

We are looking for someone like you to help us enhance our digital capabilities for clients and client advisors. Our Channels (e.g., e-banking, mobile banking, Client Advisor portal) and underlying capabilities (e.g., Client Relationship Management, Profiling, Sales) are continuously being further digitized and improved. To cope with increasing demand, the team will be expanded with qualified new business project managers.

In this role, you will be leading business projects from business idea to rollout. Key activities include:

  • Recognize opportunities to enhance today's Client- and Advisor Experience across digital touchpoints and drive concrete implementation projects

  • Analyze and shape complex front-to-back business processes to improve the user experience of end clients, internal client advisors and marketing employees

  • Project leadership through all phases from business idea to rollout: writing of business cases and business requirements, communication and training material, organization and execution of testing activities from the user point of view, roll-out planning and execution

  • Sounding and consolidation of business requirements with various stakeholders in marketing, front-office, legal, compliance, risk and IT

  • Business Solution Ownership for specific applications: defining the strategic solution roadmap and the required capabilities and aligning with IT solution manager and key business stakeholders, as well as negotiation of adequate budget to fulfill solution roadmap and/or project goals

  • Preparation of technical implementation and testing in close collaboration with IT organization

What we offer:

Together. That’s how we do things. We offer people around the world a supportive, challenging and diverse working environment. We value your passion and commitment, and reward your performance.

Take the next step:

Are you truly collaborative? Succeeding at UBS means respecting, understanding and trusting colleagues and clients. Challenging others and being challenged in return. Being passionate about what you do. Driving yourself forward, always wanting to do things the right way. Does that sound like you? Then you have the right stuff to join us. Apply now.

Contact Details:

UBS HR Recruiting Switzerland

Disclaimer / Policy Statements:

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Your team:

The role is embedded in UBS’ strong Multichannel & Digitization Team, working out of Zurich. Within the team your specific focus will be on projects in the area of Core Banking - Client Relationship Management / Client Advisor Channels for a strategic program within the Financing area (Mortgages, Lending etc.)

Your experience and skills:

You are expected to have:

  • a university degree with banking/finance or technical background

  • strong banking business/process understanding, preferably in Retail Banking

  • previous experience in project management in banking environment and strong affinity with digitization and advisory solutions

  • strong analytical and conceptual skills

  • very good skills in MS Office (particularly PowerPoint)

You are expected to be:

  • well versed in communicating and interacting with various stakeholders to successfully lead solutioning processes with stakeholder groups

  • highly engaged and able to prioritize own workload on a daily basis and work under pressure

  • excellent in written and spoken German & English

About us:

Expert advice. Wealth management. Investment banking. Asset management. Retail banking in Switzerland. And all the support functions. That's what we do. And we do it for private and institutional clients as well as corporations around the world.

We are about 60,000 employees in all major financial centers, in almost 900 offices and more than 50 countries. Do you want to be one of us?

Your colleagues:

Job Reference #: 177841BR

Business Divisions: Personal & Corporate Banking

Title: Business ProjektleiterIn Client Advisor Channels, 80-100%

City: Zürich

Job Type: Full Time, Part Time

Country / State: Switzerland - Zürich

Function Category: Process, project and program management