UBS Financial Services Quality Assurance / Quality Control Manager - Mortgages in Weehawken, New Jersey

Your role:

The quality assurance (QA) / quality control (QC) Manager is responsible for overseeing and executing the QA and QC program for the Mortgage Product group. The QA/QC Manager will build relationships and interact with key control functions from across the firm such as: Compliance, Legal, Operational Risk and Internal Audit and will participate in special projects as needed. The QA/QC Manager will possess a strong understanding of and have experience with quality control, mortgage origination/underwriting and risk management.

Principal responsibilities:

  • Direct and monitor the selection of mortgage loans for pre- and post-closing quality control reviews in conjunction with the external quality control vendor

  • Ensure all pre- and post-closing reviews are completed in a timely manner and in accordance with established UBS policies and procedures

  • Coordinate the review and remediation of all identified issues ensuring the appropriate root-cause analyses are completed and action plans are implemented timely

  • Provide guidance and assistance to quality control reviewers to determine the significance of any of the underwriting or collateral value issues and determine whether these items qualify as material defects that could result in a request for repurchase from any investors or have a direct impact to portfolio liquidity

  • Ensure the Quality Control Plan and Policies are up-to-date and meet all UBS, Agency and Investor requirements

  • Oversee and monitor external third party quality control firm(s) to ensure quality loan reviews, acceptable service level standards and monitor and manage costs

  • Ensure personnel have the requisite skills necessary to adequately perform their duties based on the results of QC reviews or test results by assisting management in developing training curriculum for personnel and recommending additions to the skills test to include making recommendations for personnel to determine additional training where needed

  • Implement policy and procedure improvements by working closely with the sales and operations teams, including the fulfillment vendors

  • Participate in risk management meetings and present topics pertaining to potential issues noted, industry trends or new investor guidelines

  • Review and analyze all investor Post Purchase Review reports for high risk trends and credit issues and recommend policy changes and/or training to offset accordingly

  • Evaluate and advise on third party services to manage loan risk and enhance productivity, including appraisal products, fraud detection, verification services and credit evaluation tools

  • Develop a deep understanding of the UBS mortgage business, the mortgage risk and control structure and assist the Mortgage Product and Risk Manager in developing a front-to-back risk and control strategy

  • Provide in-depth QA & QC reporting and analysis

What we offer:

Together. That’s how we do things. We offer people around the world a supportive, challenging and diverse working environment. We value your passion and commitment, and reward your performance.

Keen to achieve the work-life agility that you desire? We're open to discussing how this could work for you (and us).

Take the next step:

Are you truly collaborative? Succeeding at UBS means respecting, understanding and trusting colleagues and clients. Challenging others and being challenged in return. Being passionate about what you do. Driving yourself forward, always wanting to do things the right way. Does that sound like you? Then you have the right stuff to join us. Apply now.

Disclaimer / Policy Statements:

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Your team:

The Mortgage Product Group manages the residential mortgage offering for high net worth UBS clients and employees.

Your experience and skills:

  • University undergraduate degree

  • 7+ years of experience in a residential mortgage environment (preferably the jumbo space)

  • 5+ years quality control, mortgage origination or other related experience which includes supervisory and/or quality control training experience

  • Strong understanding of the HNW/UHNW business or ability to learn quickly

  • Demonstrated strong Risk and Program Management skills with the ability to demonstrate a control mind-set

  • Proficiency in Microsoft Office (Excel, Word, PowerPoint, Project, Visio)

  • Ability to deliver quality results against fast-paced project deliverable deadlines

  • Experience writing policies, procedures and preparing audit/risk reports for senior management and for regulatory agencies as required

  • Ability to work very well with others as the role requires close coordination with all product, operations, sales, legal, compliance and support units, as well as external vendors and affiliates

  • Excellent written and oral communication skills

  • Strong organizational skills

  • Detail-oriented and careful about quality of work

  • Expert problem-solver

  • Ability to produce professional-looking presentations and reports

About us:

Expert advice. Wealth management. Investment banking. Asset management. Retail banking in Switzerland. And all the support functions. That's what we do. And we do it for private and institutional clients as well as corporations around the world.

We are about 60,000 employees in all major financial centers, in more than 50 countries. Do you want to be one of us?

Your colleagues:

Job Reference #: 170351BR

Business Divisions: Wealth Management Americas

Title: Quality Assurance / Quality Control Manager - Mortgages

City: Weehawken

Job Type: Full Time

Country / State: United States - New Jersey

Function Category: Product Management and Development