UBS Financial Services Wintel System Administrator in Pune, India

Your role:

Do you have a knack for technology? Are you at your best when supporting others? We’re looking for someone like that to:

•\tProvide global production support for the Windows distributed infrastructure while on shift.

•\tAddress incidents picked up by the monitoring systems alerting on global Windows infrastructure within a timely manner

•\tResolve problem tickets allocated to team on central management tools (e.g. SNOW)

•\tImplement requests for service as generated in manual and automated ticketing systems (e.g. SNOW, etc)

•\tRegular verbal and written communication with business partners and other support teams to clarify details of incidents or service requests to maintain production stability and meet established SLA’s.

•\tLiaise with vendors to analyze crash dumps, or infrastructure problems

•\tWrite technical documentation as needed

•\tA solid understanding of a Windows-based operating system, preferable Windows, 2003, 2008, 2012, (Understanding of Citrix, VMware, MOM, AD, Exchange 2003, 2010, Lync, will be a big advantage

•\tWork during weekend and night-times, participating in a 24x7 shift roster

What we offer:

Together. That’s how we do things. We offer people around the world a supportive, challenging and diverse working environment. We value your passion and commitment, and reward your performance.

Keen to achieve the work-life agility that you desire? We're open to discussing how this could work for you (and us).

Take the next step:

Are you truly collaborative? Succeeding at UBS means respecting, understanding and trusting colleagues and clients. Challenging others and being challenged in return. Being passionate about what you do. Driving yourself forward, always wanting to do things the right way. Does that sound like you? Then you have the right stuff to join us. Apply now.

Disclaimer / Policy Statements:

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Your team:

You will be a member of 24X7 Operational support group supporting Global Windows environment within the bank. ensuring the quality, stability of the Unix/Linux environment and supporting business managers in planning IT project requirements.

Your experience and skills:

You have:

•\tUniversity degree with 3-5 years' experience in supporting WINDOWs based distributed computing environment with a large number of systems (2000+)

•\tA solid understanding of a Windows-based operating system, preferable Windows, 2003, 2008, 2012, (Understanding of Citrix, VMware, MOM, AD, Exchange 2003, 2010, Lync, will be a big advantage)

•\tProvide projects support for the Windows distributed infrastructure, preferably worked in Storage Migration, DC Exit, OS Migration, Windows estate wide remediation projects and BCM/Isolation tests, Power down activities

•\tGood written and spoken English, able to communicate in English with remote teams whose first language is not English

•\tTeam work, ability to contribute to and work in a team, as well as at times step up and lead a number of people when handling problems or incidents

•\tStrong inter-personal and communication skills, capable of writing/contributing to technical knowledge articles

•\tIndependent problem solving skills and effective time management

•\tAbility to analyze and solve problems quickly and completely

•\tGood troubleshooting skills with knowledge of key operating system concepts.

•\tFamiliarity with fundamental networking/distributed computing environment concepts, such as NFS, routing, troubleshooting network related issues.

desirable skills are

•\tBasic understanding of the Banking and Finance industries with previous job experience a plus.

•\tUnderstanding and working knowledge of authentication and naming services, including NIS, LDAP with Kerberos, Power Broker, DNS, NTP, etc…

•\tStrong analytical and logical skills

•\tITIL Knowledge

•\tWriting technical documentation as needed and ensuring they are updated timely.

You have\t:

•\tAbility to establish good working relationship with various teams

•\tTechnical Troubleshooting Skill / Problem solving ability

•\tIssue Management and effective escalation management

•\tGlobal User support exposure is an advance

•\tTechnical understanding of the project content and delivery (timely accomplishment of assigned responsibility)

•\tAbility to work under pressure / tight deadline

About us:

Expert advice. Wealth management. Investment banking. Asset management. Retail banking in Switzerland. And all the support functions. That's what we do. And we do it for private and institutional clients as well as corporations around the world.

We are about 60,000 employees in all major financial centers, in more than 50 countries. Do you want to be one of us?

Your colleagues:

Job Reference #: 167077BR

Business Divisions: Corporate Center

Title: Wintel System Administrator

City: Pune

Job Type: Full Time

Country / State: India

Function Category: Information Technology (IT)