UBS Financial Services Business Object Infrastructure Support Administrator in Opfikon, Switzerland

Your role:

Do you like to work and explore multiple, complex IT technologies? Are you a customer-focused team player, who would like to become part of a large global organization? Would you like to take an opportunity to drive your career? We are looking for someone to provide Level 3 support for Business Intelligence technologies.

Specific responsibilities include, but are not limited to:

  • Part of the global team, performing day to day administration and production support of Business Objects infrastructure environment, investigate and resolve technical infrastructure and server problems

  • Manage production incidents and issues, ensuring effective and timely resolution and communication to the support teams and impacted users

  • Install, configure, test, troubleshoot and perform maintenance tasks

  • Involve in deployment, migration and upgrade projects

  • The role will require out of office hours support as well as on-call duty

  • Involve in release management, test, coordinate and implement new version releases and system enhancements. This will include weekend releases as well as other configuration changes.

  • Ensure compliance to defined security policies and internal controls

  • Work on continuous service improvement initiatives to improve the efficiency and stability of the environment via automation and process re-engineering.

What we offer:

Together. That’s how we do things. We offer people around the world a supportive, challenging and diverse working environment. We value your passion and commitment, and reward your performance.

Keen to achieve the work-life agility that you desire? We're open to discussing how this could work for you (and us).

Take the next step:

Are you truly collaborative? Succeeding at UBS means respecting, understanding and trusting colleagues and clients. Challenging others and being challenged in return. Being passionate about what you do. Driving yourself forward, always wanting to do things the right way. Does that sound like you? Then you have the right stuff to join us. Apply now.

Disclaimer / Policy Statements:

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Your team:

You’ll be part of the Technology Services team to provide support to the global Business Intelligence environment used by multiple business groups across the organization.

Your experience and skills:

You have:

  • Can-do attitude with strong interpersonal skills and an ability to meet customer needs across the globe.

  • At least 5 years hands-on infrastructure experience in supporting Business Objects in a global organization

  • SAP Business Objects XI3.1 SP3/SP5; BO R4 knowledge is desirable

  • The capacity to quickly grasp an in-depth understanding of BI technologies and its dependencies.

  • Good understanding and working knowledge of load balancing methodologies and network topology

  • Strong communication skills on a technical level but with the ability to communicate to all levels of stakeholders

  • The ability to prioritize your own workload and work with minimal supervision under tight deadlines.

  • The capacity to quickly grasp an in-depth understanding of BI technologies

  • Be able to plan and project manage infrastructure upgrade, communicate to the stakeholders

  • An aptitude for analytical thinking and logical problem solving is essential.

  • Experience with high availability and enterprise systems

  • LDAP/SSO knowledge is preferred

You are:

  • ITIL foundation qualified

  • speaking good command of written and spoken English

  • experienced with Windows Server 2003 and 2008 administration, Linux Red Hat Enterprise Linux 5.x/6.x administration, Tomcat/Apache administration (WebSphere and/or IIS skills is an advantage)

About us:

Expert advice. Wealth management. Investment banking. Asset management. Retail banking in Switzerland. And all the support functions. That's what we do. And we do it for private and institutional clients as well as corporations around the world.

We are about 60,000 employees in all major financial centers, in more than 50 countries. Do you want to be one of us?

Your colleagues:

Job Reference #: 172513BR

Business Divisions: Corporate Center

Title: Business Object Infrastructure Support Administrator

City: Opfikon

Job Type: Full Time

Country / State: Switzerland - Zürich

Function Category: Information Technology (IT)