UBS Financial Services Desktop Engineer - Level 3 in London, United Kingdom

Your role:

  • manage and deliver root cause analysis of complex technical challenges

  • deliver automated solutions to large enterprise environment

  • define workarounds for known errors and initiate process improvements

  • partner with product management and development leaders to develop solutions to bolster the end user experience

  • design and execute usability studies utilizing your broad knowledge of user experience and methodological expertise

  • user-focused, analytical, along with strong verbal and written communication skills

What we offer:

Together. That’s how we do things. We offer people around the world a supportive, challenging and diverse working environment. We value your passion and commitment, and reward your performance.

Keen to achieve the work-life agility that you desire? We're open to discussing how this could work for you (and us).

Take the next step:

Are you truly collaborative? Succeeding at UBS means respecting, understanding and trusting colleagues and clients. Challenging others and being challenged in return. Being passionate about what you do. Driving yourself forward, always wanting to do things the right way. Does that sound like you? Then you have the right stuff to join us. Apply now.

Disclaimer / Policy Statements:

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Your team:

You’ll be working in the End User Level 3 Engineering team developing end user automation and solutions based in London. We are a technology driven team covering end user services, we develop, integrate, test, document, maintain, support and decommission technology that is created to solve problems.

Your experience and skills:

  • expert knowledge in Windows Server/Desktop & Virtualization technologies

  • strong analytical and research skills with proficiency in performance analysis and monitoring of end user technologies

  • ability to engineer a solution and take it from POC to Production state

  • technical documentation and presentation experience required

  • excellent written/verbal communication, organization, presentation, and project management skills

  • proficient with PowerShell/VBS/Java/Shell scripting

  • advanced knowledge MS SQL query and scripting & Application Performance Management tools

  • working knowledge Splunk, ElasticSearch, and Robotic Process Automation

About us:

Expert advice. Wealth management. Investment banking. Asset management. Retail banking in Switzerland. And all the support functions. That's what we do. And we do it for private and institutional clients as well as corporations around the world.

We are about 60,000 employees in all major financial centers, in almost 900 offices and more than 50 countries. Do you want to be one of us?

Job Reference #: 151565BR

Business Divisions: Corporate Center

Title: Desktop Engineer - Level 3

City: London

Job Type: Full Time

Country / State: United Kingdom

Function Category: Information Technology (IT)